Pricing

Usage-based pricing. One public rate per unit.

Typically 30% below the leading observability platform’s list prices, unit for unit. USD, billed monthly or annually.

How we compare, with sources and dates

  • Enterprise

    Annual agreement for larger estates.

    Annual agreement

    Volume discounts on every unit

    Contact sales

    Everything in Team, plus:

    • 200 custom metrics per host
    • Volume discounts and contract rates, paid annually
    • Invoiced billing
    • AI autonomy levels with approval policies per action
    • Audit trail, including delegated access across organizations
    • Hands-on migration and parallel run with the founding team
    • DPA and security review for procurement
    • Named support contact
Rate card

Rates

Every unit, in USD per month. Annual rates apply to a 12-month commitment; monthly rates have no commitment.

What you useUnitBilled annuallyBilled monthly
Infrastructure and metrics
Infrastructure host, Teamper host, per monthIncludes 100 custom metrics per hostper host, per month$10.50$12.60
Infrastructure host, Enterpriseper host, per monthIncludes 200 custom metrics per hostper host, per month$16.10$18.90
Custom metrics beyond the allotmentper 100 custom metrics, per monthper 100 custom metrics, per month$3.50$3.50
Logs
Log ingestionper GB ingestedArchive to your own S3-compatible bucket at no extra chargeper GB ingested$0.07$0.07
Indexed logs, 3-day retentionper 1M log events, per monthper 1M log events, per month$0.74$0.89
Indexed logs, 7-day retentionper 1M log events, per monthper 1M log events, per month$0.89$1.06
Indexed logs, 15-day retentionper 1M log events, per monthper 1M log events, per month$1.19$1.43
Indexed logs, 30-day retentionper 1M log events, per monthper 1M log events, per month$1.75$2.10
On-call and incidents
On-callper seat, per monthper seat, per month$14$16.80
Incident managementper seat, per monthper seat, per month$21$25.20
On-call + incident managementper seat, per monthper seat, per month$28$33.60
GPUs
GPU monitoringper active GPU, per monthper active GPU, per month$14$16.80
Meer AI
Meer AI investigationper completed investigationRoot cause with cited evidence and a proposed fixper completed investigation$4.55$5.46

Taxes are added where they apply. Enterprise agreements get volume discounts on every rate.

Billing

How billing works

The rules we price by.

  • One rate per unit

    Hosts, custom metrics, GB of logs, indexed log events, seats, GPUs and AI investigations. Every rate is on this page, in USD.

  • You choose what to index

    Ingest every log cheaply, index only what you search, and pick the retention. Archives go to your own S3-compatible bucket at no extra charge.

  • No surprise bills

    The usage and cost page shows this month’s estimate and forecast, with budget alerts. Going over budget sends an alert; it never moves you to a pricier plan.

  • One contract

    Observe, Service, Secure, MaaS and Robotics on one bill as each domain becomes available.

Terms

Billing

Starting a plan
Plans start once a written agreement is signed with each design partner. Nobody is billed through this website today.
Currency and period
All prices are in US dollars (USD). Plans are billed monthly or annually; annual plans are paid up front. Taxes are added where they apply.
No free tier at launch
There is no free plan. Teams start through the design-partner program, on terms agreed with each partner.
No minimum spend
Team has no minimum spend: you pay for the units you use, at the rates on this page. Annual rates apply when you commit to 12 months; monthly billing has no commitment.

Our terms of service and refund policy will be published with our company registration: Terms of Service. Billing questions: billing@meerstack.com.

Design partners

Get early access as a design partner.

Hands-on migration from the founding team, a direct line to the founders and design-partner pricing. Limited to the first 10 teams.

Get early access
FAQ

Questions

How do your prices compare?

Unit for unit, our list prices are typically 30% below the leading observability platform’s list prices: the same units (hosts, custom metrics, GB ingested, indexed log events, seats, GPUs) and the same annual and monthly billing.

What will I be billed for?

Units you can count: hosts, custom metrics beyond the allotment, GB of logs ingested, indexed log events by retention, on-call and incident seats, active GPUs and completed AI investigations. No per-viewer or per-dashboard fees.

Is there a free plan?

Not at launch. Early access is through our design-partner program, limited to the first 10 teams.

Can I pay monthly?

Yes. Team is billed monthly or annually, in USD; annual billing has the lower rate. Enterprise agreements are annual and invoiced.

How do I cancel?

Cancellation terms are in the agreement you sign with us. Email billing@meerstack.com at any time.

Do you offer refunds?

Refund terms are set out in the agreement you sign with us, and will be in our published terms once Meerstack completes incorporation.

Will AI usage surprise me?

No. AI investigations are counted on the same usage page as everything else, with budget alerts. Meer suggests; your people approve every change.

I’m moving from another monitoring tool. Can you help?

Yes. Our migration tooling imports dashboards, monitors and downtimes, and you can run both side by side until the numbers match. Design partners get hands-on help from the founding team.

Get early access.

Bring last month’s usage. We’ll show you what you’d pay, in USD.